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New Teams cant set background while in meeting

lalajee 1,811 Reputation points
2024-05-14T08:19:08.57+00:00

Hi,

We cant set background when in meeting. I can see all of the background but cant set it.

When I have my camera on I cant set background

Also %appdata%\Microsoft\Teams is missing from user profile.

I have reboot machine few times. No issue with teams, I can receive, make calls and send messages.

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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  1. JiSheng-MSFT 540 Reputation points Microsoft Vendor
    2024-05-15T06:47:08.1766667+00:00

    Hi @lalajee

    Could you please tell me: did you encounter this problem when setting a custom meeting background?

    Setting a custom meeting background during a meeting is only available to Teams Premium licensed users who are assigned this custom background policy. Users can still upload their own meeting backgrounds regardless of whether they have a Teams Premium license.

    So before setting up meeting backgrounds for your Teams meetings, check to make sure you have the following items:

    • Make sure you have a Teams Premium license.
    • Make sure you are an administrator with access to the Teams admin center or you are assigned a custom policy.
    • Please make sure your background image meets the required specifications.

    For the issue that the %appdata%\Microsoft\Teams is missing from user profile, it is recommended that you uninstall Teams from your device, then reinstall it or configure user profiles manually.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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